SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Safe2u (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://safe2u.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came quickly, delivery in Moscow. I haven't checked yet.
vse ok rabotait
Great service and great Solar panels!
Brave for Akuma for the winter of a diesel car, Bo I'm waiting on a small one reviews for a boat battery, the shield is not znimati Yogo on a pidcharge. Other than in the robot
Very quick delivery.
Super. Battery arrived in 8 days. Produces all the parameters according to the declared. Charges battery Varta 12 v 70ah with a current of 0.42a, time 9,00, cloudy-free
Voltage produces as it should, checked on a not very sunny day current K.Z. With a good sun on the latitude of Moscow will be about 0,4 A. The panel is not very flexible, when bending, the feeling that it will break (flexibility for me is not principled). The panel is happy if you know why you need it. Shipping via cdek. Very fast
Everything works fine.
I haven't tried it yet but the store deserves my trust, especially for the test videos with the voltimeter.
Order arrived very fast
Product as specified by the store
Was delivered in 6 days! In full sun the panel maxes out at 22v measured with a volt meter without a load connected to it.
Pretty fast. Mail works, though in Germany 2 weeks was. The store is happy.
Best!!! very fast post! all work!
Ok panel. In bright sun (7 april Denmark) I measured the following. Short circuit current 0.49 A 12 V - 0.49 A - 6 W 16 V - 0.49 A - 7.85 W 17 V - 0.48 A - 8.2 W 18 V - 0.45 A - 8.1 W 18.65 V - 0.41 A - 7.6 W I did not get 10 W, but even though, it is an ok panel. Maybe you could get 10 W on a clear day under equator :-)
St. Petersburg. end of March 13: 00.circuit current 0.63a in the sun. In the shade outside the window is much worse ~ 10mA, UH/h = 15,5 v. For a confident charge, you need a large power of about 50 W. such on the market is, in the same dimensions.
All OK! Delivery is fast, the parameters correspond. The only thing-the wires are thin, but because. The current is not large, it is not critical. I recommend!
excellent packaging, works fine, thank you
Very fast! Thank you!!!!!
The panel came in a whole 4 days, Courier sdek home.
Everything is super! The first panel was bought last year. Bought three more panels. Liked the compactness. Ability to put in one common box with battery and accessories. The readings on the devices correspond to the weather when the sun is in the haze. The panels are connected through a wired hub from the video surveillance. The voltage at the output of the sum of 4 parallel panels when the sun is in the haze and through one glass on the loggia is periodically 18,4 volts. Details can share to me via Bou. link
Very good is as described. Already tested. -Approved